These are questions commonly asked by our clients.
Click here for printer friendly version.
 What purpose does a logo have?
How can a website help me ?
What does ‘print design’ mean?
How do I view a work in progress?
How do I receive finished work?
What is website optimisation?
How do I create new emails?
How do I look at my website statistics?
How do I set up emails in Outlook?
Can I check my email anywhere?
How do I supply text and images?
How do I edit my own photos?
What purpose does a logo have?
A logo is a graphic image which identifies your business or department. An effective logo is clear, conveys a meaning or sense of your business, and makes a lasting impression.
Services to compliment logo design:
• Business Cards
• Stationary
• Brochures
• Stickers
• Banners/Signs
• Presentation Folders
• Multimedia presentations
How can a website help me?
A website provides your target audience with information about your product or service, as well as elements such as photographs, testimonials, shopping facilities and contact details. The possibilities are endless! A website has become an important marketing device for all businesses both large and small.
To ensure your website is found on search engines, we recommend search engine optimisation. This dramatically increases your chances of reaching new audiences. We also believe that it is important to advertise your website in other ways talk to us about other ways to increase your web traffic.
What does ‘print design’ mean?
‘Print Design’ is the term we use to encompass all the design work we do which will go on to be printed:
• Business Cards
• StationaryBrochures
• Stickers
• Banners/Signs
• Newsletters
• Publications
• Flyers
• Presentation Folders
Print design is used to advertise your product or service.
How do I view a work in progress?
Print: You will be emailed a PDF of the current draft we are working on. This way
you can approve a draft or recommend changes to be included in the next draft.
Web: We will upload the current version of your website onto our web server for you to view and make changes.
How do I receive work once it is finished?
In the case of print work, you will receive
your business cards, letterheads,
brochures etc, printed with the design you have approved by courier.
With web, we will upload the website to your web server (ie: www.yoursite.com)
What is website optimisation?
Website Optimisation or Search engine optimisation (SEO) is designing, writing,
and coding your entire web site so that there is a good chance that your web pages will appear at the top of search engine queries for your selected keywords and phrases.
Can’t I do that myself instead?
You can do a certain amount yourself like add metatags, however this alone may not make much difference. An expert in SEO who understands how search engines work, is up to date with the current changes and has continual success at high ranking sites, will be able to get your site to rank much higher.
How do I add new email addresses to my domain name?
For clients who have purchased hosting through Designscope:
Visit https://control.nshosts.com/ and login with your site name and password we provided to you. Click on ‘Manage Email’ and follow the instructions.
*Please remember to never delete or change the default mailbox (it will be the name of your domain without the .com or .net) as this is also your login.
How do I look at my website statistics?
For clients who have purchased hosting through Designscope:
Visit https://control.nshosts.com/ and login with your web address and password we supplied. Then click on the ‘Statistics’ button to view the latest records for your site.
How do I set up Outlook Express to receive emails?
For clients who have purchased hosting through Designscope:
Configuring Email in Outlook
Firstly, choose ' Tools ' and ' Email Accounts ...'
Now choose ‘add new account’
Choose POP3 then next and the following details:
Your Name (e.g. Jack Jones)
Type in the email address you're setting up
User Name is the first part of the email address before the @ symbol
Email Password supplied by Designscope to access your email
Incoming Mail Server eg: mail.yourdomain.com
Outcoming Mail Server your ISPs mail server (ie for bigpond it would be mail.bigpond.com)
You may need to contact your service provider for this information if adding mail to their domain doesn’t work.
Can I check my email when I’m travelling?
Yes, you can! To access Web Based email simply browse to
http://mail.yourdomain.com to login and enter a valid email address and
password for your domain (must be an already existing email address).
We recommend using the ATP Mail option for online mail.
Designscope is doing a website and/or brochure for me and I need to supply text and images. How do I do this?
Text: You can provide your text in a Word document, unformatted, with carriage returns to indicate paragraphs. It is also fine to send your text in an email (unformatted). The reason we ask for unformatted text is because we use different programs for different purposes and if the text is formatted, we have to unformat it ourselves before using it.
Images: For web: you can supply the images as a hard copy or print to be scanned by us. If you have your images on your computer, you can send smaller sized images via email (up to 5meg) (info@designscope.biz) or burn them onto a CD and post (PO Box 113 Daylesford Vic 3460) or drop them into the studio. Images for web must be at least 72dpi.
For print: We can scan your images, or you can provide high resolution images to us on a disk or via email. Images for print need to be at least 300 dpi at full size in order for them to print properly (although we can accept very large images at 72dpi). If the resolution is less, the images will become pixilated when they are printed – even though they may look OK on the computer screen.
Please remember that you cannot make a small image into large resolution… the image will pixelate and look fuzzy!
Can I edit my own photos and crop them to the size I want?
You can download the free image editing program called FastStone Image Viewer to crop and resize images, as well as checking out the dpi, at Fast Stone
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