terms

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Terms and conditions

All quotes are valid for 30 days from the date of your proposal. If print or external provider prices change before completion of your project we will notify you and provide a new quotation.
Meetings:
Designscope do not charge for initial meetings unless previously stated. Additional meetings may incur a fee and include travel expenses. We will notify you prior to any additional expenses incurred for meetings.
Printing:
Quotes supplied by Designscope will include all set up costs and communications. We can supply artwork to a nominated printer,
this may incur additional fees if changes to artwork are required by your printer. Print quotes valid for 30 days. All care but no
responsibility will be taken for errors on work approved that goes to press. Please check all proofs carefully before approval.
Colours:
On printed materials & website do vary between monitors, proofs and final printed versions. Colour books are available for colour matching.
Changes:
This proposal includes at least one set of changes. Additional changes may incur an additional fee. Corrections and changes must be compiled and supplied as one document, either as hard copy or annotated electronic file. Express changes within a 24 / 48 hour period may incur an additional fee.
Files:
Files need to be supplied as TIF or JPEG or Word documents in a MAC or PC format on a CD or USB drive. Files can also be emailed to info@designscope.com.au or uploaded via yousendit.com or dropbox.com
Production Schedule:
This proposal will be subject to a production schedule. Where unforeseen circumstances arise, we will not be responsible for delays to the schedule. Such circumstances can include: late or additional instructions from you or late supply of changes or delays by 3rd party providers.
Text:
Please supply all text UNFORMATTED in Microsoft word or in the body of an email. Indicate Sections, Headings and Sub headings with carriage returns.
Web Pages & Browsers:
This proposal is based on page designs as outlined in our project summary. Additional costs may be incurred if we need to develop additional page designs or site functions (ie: extra galleries, forms, shopping carts or page layouts). Backups of all files supplied and databases is your responsibility. We test on major web browsers and ensure compatibility with current versions.
Fonts:
Purchase of fonts licensing has not been included in this proposal. If you wish to purchase a copy of fonts for in-house use please contact us.
Images:
Photos to be supplied as TIF, JPEG or Photoshop files. Scanning of prints or negatives and image manipulation may incur an additional fees.
Payment:
Invoices occur monthly. Commencement fee invoices are issued at start of your project. If a project stalls for more than 30 days after approval due to circumstances your end an invoice for work to date will be issued. Payment 14 days from date of invoice. If payment is not received, you agree Designscope can retain all our work & designs in the interim period until payment. Overdue Invoices may incur additional fees and will be handed to our collection agency.
After 90 days any discounts previously applied will be reversed. A $25.00 administration fee and a 10% collection surcharge will be added to your account and your debt will be handed over to our debt collectors.
Copyright:
We choose to license our work with under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported license. For more information visit http://creativecommons.org/licenses/by-nc-nd/3.0/
Other rights:
Designscope guarantee that all our work is original. If you supply initial ideas or artwork you need to guarantee that you have permission for us to use your ideas and artwork as requested and you indemnify us fully against any claims that may arise from that usage.
We cannot guarantee that any work or designs produced by us will can be trademarked or be free from trade mark infringement.
We recommend you engage a trademark lawyer to conduct investigations before you adopt any work or design as a registered trademark. More information on trademarks can be found at: www.ipaustralia.gov.au
Support:
All web projects include technical support for a minimum of 1 month from completion and 1hr of training. Additional training, design changes or new page layouts may incur further fees. Please contact us for a schedule of support and maintenance fees.
A basic digital CMS manual will be supplied with custom CMS sites. Wordpress and other 3rd party sites do not include a manual.
Additional Terms:
1) Designscope P/L is not responsible for any legal disputes, proceedings, changes in business fortune, or search engine rank
changes as a result of our designs or recommendations.
2) Designscope P/L will not be responsible for problems resulting from changes to advertisements, printed materials or websites
that have been requested and approved by you.
3) Designscope P/L is not responsible for erroneous implementation of recommendations by you.
4) Designscope P/L is not responsible for negative results to sales.
5) In the event of early termination of the contract by you, a termination fee will apply and a charge will be made for any work undertaken by Designscope up to that time.
Please phone 5348 1199 or email your project manager to organise your schedule.

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